MESA, Arizona, September 6th, 2023. MD Helicopters (MDH) has formed an Authorized Service Center Council representing its 40-member network in an effort to strengthen customer support for the MD Helicopters global fleet.
“MD Helicopters is deeply committed to strengthening our support for our customers and their aircraft,” says Ryan Weeks, MD Helicopters Vice President of Aftermarket Sales and Support. “A council of our most established and active service centers facilitates stronger communication between the OEM and our service centers, allowing us to efficiently respond at the OEM level.”
The MD Helicopters Authorized Service Center Council aims to bring the OEM closer to its network members, allowing for more frequent communication, review, and discussion of policy changes, and a stronger understanding of customer needs. In partnership with MD, the council will also establish new policies, pricing, procedures, and products that are in the best interest of supporting the fleet.
The inaugural class of Council members are:
The six-member council will meet four times a year, with one of those meetings being in person. Meetings will commence Q3, 2023.
About MD Helicopters
MD Helicopters, LLC (MDH) manufactures high-performance rotorcraft solutions that support operators flying military, commercial, law enforcement, utility, and VIP mission profiles. With thousands of aircraft in service worldwide, MDH has been designing and building aircraft known for their safety, versatility, responsiveness, speed, and reliability since 1947. Our commitment to product sustainment and customer success allows MDH to deliver aircraft unmatched in their performance and reliability. MD Helicopters, LLC is owned by an investment consortium comprised of MBIA Insurance, Bardin Hill Investment Partners LP, and MB Global Partners. To learn more about MD Helicopters, visit us at mdhelicopters.com, or follow us on Facebook, Instagram, and LinkedIn.